Types of Business Phone Systems
To be successful with business, you need an elaborate communication system. Without proper communication, your business can miss many sales opportunities. This is one of the reasons why you should invest in a reliable business phone system.
There are a number of business phone systems you can go for. When you want to buy a business phone system, it’s important to know the most important requirements for your business. For instance, it is important to know the specific features you would like to have in a business phone system. You should also consider your budget to know whether a particular system will be right for you. Given the wide variety of phone systems in the market, you should research well before buying.
Majority of business phone systems can be categorized into three: VoIP phone systems, traditional phone systems and virtual phone systems.
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VoIP Phone Systems
Over the last few years, many businesses have been switching from the traditional phones to VoIP phone systems. There are various reasons that explain the popularity of VoIP phones. For instance, the cost of installing and maintaining VoIP phone systems is cheaper than that of traditional phones. Moreover, they offer a superior sound quality and come with advanced features. Before you choose VoIP systems, you should know of their downsides. For instance, VoIP technology relies on the internet. Thus, you will need a strong internet connection to enjoy quality calls using VoIP systems.
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There are two main types of VoIP systems: hosted and on-premise systems. With on-premise systems, all the hardware and software required for the communication system will be hosted at your premises. It can be quite expensive to buy the necessary infrastructure. Apart from this, you will be in charge or upgrading or maintaining the infrastructure. The best thing with on-premise VoIP system is that you will have total control of the system after installation. Another benefit is you will have lowered your communication bills. Most large corporations opt for on-premise VoIP systems.
If you are looking for a cost effective solution, you can go for a hosted solution. This solution is cheaper than an on-premise option since you don’t have to purchase and set up any infrastructure. The service provider will set up the infrastructure and maintain it. One of the things that sets on premise and hosted business phones apart is that for the latter, you have to pay a monthly fee to the communications provider. You can choose a package that fits the requirements of your business at any time. Depending with the needs of your business, you can upgrade or downgrade the packages at any time.
Virtual Technology Business Phone Systems
You can also opt for a virtual business phone system. With this system, you will not set up any communication mechanism. What you will instead need to do is buy a business number. When customers call the number, the calls are routed to a predefined mobile number.